“The World, according to the best geographers, is divided into Europe, Asia, Africa, America, and Romney Marsh.”

Tourism Business

This page provides information and help for those running an existing tourism business or starting a tourism business on Romney Marsh.

There were 4.6million tourism visitors to Shepway in 2015, worth £243 millions to the local economy and providing 4,796 jobs, an increase of 3.4% in trips over the previous two years. Romney Marsh is a big part of this.
You can find out more from the Visit Kent's  Shepway Tourism Ecomic Impact Infrographic and at the Shepway Tourism Economic Impact Study

Blue Line

Free Tourism Business Advisory Service

If you are starting a new tourism business or running an existing business Visit Kent's Tourism Business Advisory Service offers a free on-site business advisory visit.

Peter Birnie, can help with guest expectations, quality standards, marketing, operational suggestions and signposting on accessible and sustainable information. 


Visit kent Logo

All tourism businesses are eligible for a visit whether you just have an idea and are starting out, or are a more established operator who just wants to look at ways to develop and remain competitive.

Shepway District Council is contributing to the costs of running the service and is keen for local tourism businesses to take up the offer.
To book your free appointment contact Peter Birnie, Business Advisor Telephone Icon 07939 687555  Email icon email

Help for Businesses

There is much help, advice and support available for those starting a business or running an existing business on Romney Marsh. Shepway District Council Economic Development Team have produced guidiance on sources of funding, support and advice,
Find out more

Visit Kent Tourism Business Support and Advice

As well as providing free on-site business advice(as above), Visit Kent offers:

  • Research - Visit Kent has a wealth of research and market intelligence to help your business develop and succeed. 
    Find out more
  • Training - Visit Kent offers Customer Care Courses as well as a range of other training workshops and masterclasses.
    Find out more 
  • Online Tools - Online resources provide tourism businesses with advice on starting up, accessiblity, sustainability and more. 
    Find out more

Tourism South East

Tourism South East(TSE) is a not-for-profit organisation which provides services and expertise that supports the performance and growth of tourism businesses. Activities include a full range of domestic and international marketing campaigns, PR and web promotions, highly respected training courses, research and visitor information services, networking opportunities and advocacy.

To find more about what TSE provide, please visit their Services & Support website.
To find our more about becoming a TSE member, please visit their TSE Membership website.

VisitEngland Quality Assessments

Gaining accreditation through an official assessment scheme shows that you are committed to quality, giving potential guests a label they can trust and providing clear expectations for customers when booking.

VisitEngland manages a number of quality schemes designed to help businesses reach their full potential. Their National Quality Assessment Scheme is the largest official star rating scheme in the UK, with over 24,000 participating businesses. They also work with self-catering agencies and destination organisations to raise standards.
   Find out more about Quality Assessment for your Accommodation
   Find out more about Quality Assessment for your Attraction

Green Tourism

Green Tourism is the largest sustainable certification programme of its kind. Green Tourism offers credible, trustworthy, independent guidance to tourism businesses wishing to operate sustainably. The organisation assesses hundreds of fantastic places to stay and visit in the UK and abroad every year.

A Green Tourism award shows that a business has been independently assessed and certified, so you can choose the greenest option with confidence.Businesses which meet the standard for a Green Tourism award receive a Bronze, Silver, or Gold certificate, based on their level of sustainability.
Find out more


TripAdvisor provides reviews of holiday accommodation, attractions, restaurants, pubs etc from people who have just visited and/or experienced a particular facility. It is used by millions of poeple to plan where theyare going to visit, stay, eat etc. It is free to have a listing.
Are you listed on TripAdvisor? 
If not, then please consider doing so. To see how it works, just click on the TripAdvisor Icon TripAdvsior Icon at top left on this page.
Find our more

Tourism Associations

Website icon Folkestone, Hythe & District Hotel & Catering Association (FHDHCA)  Email icon email  Telephone Icon 01303 276535
Website icon Lydd Partnership - working together in partnership for the benefit of Dungeness, Greatstone, Lydd and Lydd-on-Sea  Email icon email
Website Icon Rye & District Hotel & Caterers Association - promotes tourism in the Rye area, to foster goodwill between members establishments and to encourage maintenance of the highest quality food and accommodation  Email Icon email.

The Kent Big Weekend

The Kent Big Weekend 2017 will take place on 1 and 2 April 2017.

The Big Weekend forms part of the national English Tourism Week celebrations and is a great opportunity to promote your attraction to Kent residents. The event encourages Kent residents to discover and experience the many wonderful attractions and activities available in Kent – and to spread the word to others

Now in its 11th year, Visit Kent are looking forward to having their our biggest and best weekend to date.  Last year the event had over 116,000 ticket applications and over 20,000 people enjoyed a day out. Research shows that following the event 63% of participant would return to the attraction that year while 80% would recommend it to their friends and family. As part of English Tourism Week the Big Weekend helps to raise the profile of tourism as an important sector in the local economy and gain the support of the local community.
Find out more 

Economic Impact of Tourism in Shepway

The Cambridge Economic Impact Model is an industry respected tool for measuring the economic impact of tourism in a given area. Knowing the volume and value of tourism is an essential part of developing policies for managing tourism.

The Cambridge Model is a spreadsheet model that produces estimates from existing national and local information (e.g. accommodation stock, inbound trips) of the level of tourism activity within a given local area. The volume of visits is translated into economic terms by estimating the amount of spending by visitors based on their average spend per trip. In turn, the impact of that spending can be translated to estimate the effects in terms of business turnover and jobs.
    pdf Icon Economic Impact of Shepway Visitor Economy 2015 published November 2016
    pdf Icon Economic Impact of Kent Visitor Economy 2013 published November 2016

Visit Kent Business Barometer

The Business Barometer is a monthly snapshot of tourism business performance in Kent. Over 45 attractions, 350 accommodation providers, 15 conference venues, 5 cross channel carriers and 14 Visitor Information Centres submit their figures to Visit Kent on a confidential basis. This confidentiality enables businesses to report on issues affecting their results allowing them to benchmark and react quickly to market conditions. For latest reports please click here.

The Tourism Society

The Tourism Society is an organisation for people working in tourism and travel, including educators and students, and others interested or involved in the visitor economy across all its sectors worldwide.

We aim to enhance our members’ professionalism, knowledge and understanding of the industry through

  • regular meetings held throughout the UK
  • publication of our quarterly journal, ‘Tourism’
  • providing networking opportunities and access to an extensive database of industry colleagues
  • increasing awareness of the economic, social and cultural benefits of tourism
  • providing signposts to better business opportunities and education and careers support

The Society, founded in 1977, provides a forum for the professional needs of those pursuing a career in or associated with the tourism industry.
Find out more

Visitor Guides about Romney Marsh

Romney Marsh Leaflet

The Romney Marsh website theromneymarsh.net has produced a DL sized leaflet providing an overview of the many features of the Marsh which appeal to the visiting public. There is a location map and website, telephone and post address information to enable the reader to get more information. The leaflet is available to all tourism and related businesses on and off the Marsh.

The leaflet was designed by New Romney graphic designer Bennie Jane Cross from a concept design by Peter Faulkner. The leaflet was funded by theromneymarsh.net and contributions from their ward budgets from a number Shepway Districy and KCC Councillors.

pdf icon View complete leaflet

Copies of the leaflet are available from Peter Email Icon email

Other Romney Marsh Leaflets

There are many other leaflets produced about the many attractions, local areas etc which are avaiable to all tourism businesses and others.
Find our more on our page Visitor Guides about Romney Marsh to View and/or Download

Right Icon Promoting Romney Marsh
Left icon Business Homepage

Romney Marsh leaflet
Romney Marsh Leaflet